health and safety

Health and safety

With 9,000 operatives who come into direct contact with the public, drivers and pedestrians, safety is a fundamental part of the way we do business and we are always striving to improve our performance.

Our responsibility to ensure safe and healthy working conditions is recognised throughout the business. We go beyond compliance with statutory requirements, seeking to prevent any accident arising from our operations and activities through:

  • Providing and maintaining plant, equipment and systems that are safe and without risk to health
  • Undertaking risk assessments of all appropriate activities and to specify and implement resultant control measures
  • Taking all reasonably practical steps to avoid injury or damage to property resulting from our activities
  • Ensuring sufficient supervision, information, instruction and training to protect the health and safety of employees and the public
  • Assigning responsibility to appropriate personnel to monitor compliance
  • Reviewing and reporting on our health and safety performance with prompt implementation of corrective action
  • Putting in place suitable arrangements for the safe handling, storage and transportation of substances
  • Guaranteeing necessary resources, both financial and human, to ensure the full implementation of this policy

Mandatory internal training programmes are aimed at making everyone responsible for health and safety.  Through observation, coaching and training we work together to alert our staff to the risks associated with working in the industry.

Learning from experience

To help promote health and safety, we introduced the Andrew Longley Experience, led by an employee who suffered an accident at work whilst working for his previous company.  Andrew is an inspiration to everyone and travels from depot to depot in a purpose-built health and safety vehicle acting as an ambassador for our health and safety campaign.


Andrew comments: “I think being there in person helps to get the point across.  If I can stop one accident a year by what I do, then that has to be a good thing.”

How can we help?

For further details on how we can help you please use the links below: