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Reports

• Annual report & financial statement 2008 (425.36 KB)
• Annual report & financial statement 2009 (3.84 MB)
• Annual report and financial statement 2010 (1.54 MB)
• Annual review 2008 (6.40 MB)
• Annual review 2009 (9.87 MB)
• Annual review 2010 (8.73 MB)
• Biodiversity Review - our commitment to nurture nature (2.10 MB)
• CHP Position Statement (1.17 MB)
• Community Engagement Position Statement (305.53 KB)
• Compost-like output position paper (532.10 KB)
• Incentivising Household Waste Recycling (416.92 KB)
• Incinerator Bottom Ash Position Statement (271.86 KB)
• Services Overview (801.75 KB)
• The Veolia Environmental Trust Annual Report 2008 (4.94 MB)
• The Veolia Environmental Trust Annual Report 2009 (3.22 MB)
• The waste manifesto (1.69 MB)
• Waste Manifesto 2 (1.56 MB)

Customer satisfaction survey results

• 2011 Customer satisfaction survey results - Local Authorities (531.02 KB)
• Customer satisfaction survey results - Commercial customers (192.99 KB)
• Customer satisfaction survey results - PFI and PPP customers (325.54 KB)
• 2010 Customer satisfaction survey results - Local Authorities (357.50 KB)

Commercial, industrial and municipal services

• Chempac Brochure (1.57 MB)
• Chempac leaflet (234.32 KB)
• Commercial services brochure (2.26 MB)
• Commercial waste containers (948.85 KB)
• Decommissioning (143.49 KB)
• Eco-box* service leaflet (690.35 KB)
• Emergency response brochure (1.52 MB)
• Hazardous waste services (502.48 KB)
• High temperature incineration brochure (307.66 KB)
• Industrial site services brochure (1.36 MB)
• International field services brochure (597.10 KB)
• Marine waste (2.19 MB)
• Packaging waste (461.12 KB)
• Pre-treatment of non-hazardous waste brochure (375.37 KB)
• Recycle for Life (3.36 MB)
• Recycling services brochure (1.22 MB)
• Secure destruction brochure (1.09 MB)
• Services overview brochure (801.75 KB)
• Solutions for local authorities (1.93 MB)
• Underground waste storage (562.85 KB)
• Visions and values for local authorities (434.18 KB)
• Waste Electrical and Electronic Equipment (WEEE) (283.25 KB)

Information leaflets

• Green House Gas Tracker Leaflet (1.38 MB)
• Codes for waste - England and Wales (920.05 KB)
• Glossary of technical terms and acronyms (1.01 MB)
• Hazardous wastes - are you compliant? (480.52 KB)
• WEEE compliance scheme (327.03 KB)

Local authority contracts and facilities

• Birmingham - Clinical waste (236.52 KB)
• Birmingham - Contract and ERF (1.49 MB)
• Birmingham - Four Ashes MRF (287.08 KB)
• Hampshire - Alton MRF (789.54 KB)
• Hampshire - Chineham ERF (2.64 MB)
• Hampshire - Marchwood ERF (2.94 MB)
• Hampshire - Portsmouth ERF (2.53 MB)
• London - Greenwich MRF (481.88 KB)
• SELCHP - ERF (757.46 KB)
• Sheffield - District energy network (523.23 KB)
• Sheffield - ERF (632.98 KB)

International field services case studies

• Asbestos in Cyprus (449.26 KB)
• Contaminated soil treatment (546.45 KB)
• Frigg case study (764.57 KB)
• Halon disposal (490.14 KB)
• High hazard decommissioning (712.82 KB)
• International transportation and disposal of hazardous wastes (554.96 KB)
• International transportation and disposal of obsolete pesticides (614.86 KB)
• PCB disposal (610.52 KB)
• Site decontamination in the United Kingdom (527.21 KB)

Publications and reports archive