Privacy policy

1.  Introduction
Veolia Environmental Services (UK) plc takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you.  We may update this policy from time to time and we will indicate on the web site when changes have been made.

2.  Who we disclose it to
4.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.
4.2 If you give your consent, we may pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.
4.3 In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions.  We may also disclose or access your account if required to do so by law or by any Governmental body.
4.4 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.

3.  Security
Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

4.  The information we collect
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

Cookies are small text files that are placed on your computer by websites that you visit. These pieces of information are used to make the website work or improve services for you through, for example

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there is enough capacity to make sure they are fast

We sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Social Media Sharing Tools

This website carries embedded ‘share’ buttons to enable users of the site to easily share articles with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. Veolia does not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

Can I control or delete cookies?

All recent versions of popular browsers (such as Internet Explorer, Google Chrome or Mozilla Firefox) allow you to control cookies. Typically, you can set your browser to accept or reject all, or certain cookies. You might, for example, be happy to accept a cookie that allows you to log in to a website, but prefer to reject any which are used to build a profile of your internet usage. You should also be able to set your browser to prompt you each time a cookie is offered.

Please be aware that restricting cookies may impact on the functionality of this website.

For more detailed instructions on how to control or delete cookies on different browsers, please visit www.AboutCookies.org


Cookies used by the Veolia website

Used by File name Expires Purpose  Further information
Veolia Website

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On closing browser The ASP.NET session state is a technology that lets you store server-side, user-specific data. Web applications can use this data to process user requests. How and why session IDs are reused in ASP.NET

Veolia Website

TextSize 27 Years from set/
update
Stores information about your preferred text size on the Veolia website

 

 

Veolia Website .Episerver
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On closing browser These cookies are set if you create an account on the Veolia website and log in Veolia’s privacy statement
Privacy policy bar cookieOK 1 year from set/
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Stores information about your cookie preference on the Veolia website Veolia’s privacy statement

Third party Cookies used by the Veolia website

Used by File name Expires Purpose Further information
Google Analytics _utma 2 years from set/update These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

An overview of privacy at Google


Use of cookies by Google Analytics



 

 

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_utmv 2 years from set/update

5.  Accessing and updating your personal information
We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish.  Instructions about how to do this are available from webadmin@veolia.co.uk

6.  Questions?
If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact webadmin@veolia.co.uk. We will endeavour to respond to you promptly.


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