Veolia Environmental Services - Emergency response facility

Emergency Response

Chemical and environmental incidents can happen even when you take every possible care. Our Emergency Response services offer contingency planning and practical, on the spot assistance so you are fully prepared to cope.

In an environmental emergency you need a fast, proven and reliable service you can trust.  Veolia's Emergency Response service is a national subscription service responding to chemical and environmental incidents 24 hours a day, 365 days a year; anywhere on mainland UK.

We can save you valuable time during a critical situation. Our dedicated technical staff are on hand to provide telephone advice and have specialised equipment and vehicles on standby at strategic centres throughout the country.

Veolia's Emergency Response service can help you to minimise risk to your employees, the public and the environment, maintaining the integrity of your brand as well as meeting your legal obligations and avoiding prosecution.

Local Authorities, government, chemical manufacturers and distributors, logistics and haulage companies, utilities and oil refineries rely on our robust contingency planning and high standards of service. 

What type of incidents are we involved in?

  • Chemical and hazmat incidents
  • Road traffic collisions
  • Fuel and oil spills
  • Release to inland waterways
  • Removal of blood and clinical waste
  • Removal of fly tipped waste including asbestos
  • Decontamination and remediation of contaminated sites
  • Animal carcass removal
  • Fire and Flood

Call us today on 0800 783 8020 or email to find out how we could help you in an emergency.

  • Case studies
    Case studies

    A wide variety of industries use our chemical and environmental Emergency Response service. Here are just a few examples.
  • Veolia Environmental Services membership scheme
    Membership scheme

    Subscribing to Emergency Response today will put our trained spill teams, specialist tankers, chemists and equipment instantly at your disposal.
  • Veolia feedback schemes
    Your feedback

    We are committed to excellent service delivery. To ensure your priorities are met we ask subscribers to complete a feedback form after each incident.

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