Assisted collection

Assisted Collection

The Assisted Collection service is provided for householders who are unable to take their bin to the kerbside because of disability or ill health.

Special arrangements are made for the collection teams to collect your bin and blue box from the place it is stored outside your property for collection and return it after it has been emptied.

To apply for an Assisted Collection service, please call us on: 0114 273 4567 or fill in the online form for assisted collections.

We will send you a simple form to fill in. If you foresee any difficulties in completing this form, please inform the call centre agent at the time of your call, so alternative arrangements can be made.

Your completed form should be returned to:

Waste Management
2-10 Carbrook Hall Road
Carbrook
Sheffield
S9 2DB

Whichever option you choose to apply you will be informed of our decision by letter. If you have qualified you will receive a full assisted collection service five days after receipt of your confirmation letter.

Watch our video to show how one lady recycles for Sheffield with the help of an assisted collection.

How can we help?

We welcome your feedback on the services we offer. Please contact us on the number below for assistance. Call: 0114 273 4567

Opening times
Mon - Fri: 8am - 6pm