Recycling for low-rise properties, ground floor flats and houses is collected from the pavement or the front garden using specialist ‘Stillage’ vehicles which allow manual sorting into metal boxes which keep materials separate.

The high-rise properties (estates) are serviced using wheeled bins on mini bring recycling sites. We also service the bring sites around the borough using a combination of bulk containers and wheeled bins.  We also provide clinical waste, bulky items, trade waste, skip and white goods collection services to the borough.

The borough’s current recycling rate is 36%, 30% of which is from materials collected by ourselves (we do not collect all Richmond’s recycling), meeting the latest target set to Richmond Council by the government.

In early November 2007, we introduced same day collections for refuse and recycling, making it easier for residents to recycle more.

The materials that can now be recycled are paper, glass, food waste, green waste, plastic bottles, flattened cardboard, cans, tins, foil and separately bagged textiles.

Kitchen and garden waste is disposed of at West London Waste Authority facilities. The remainder returns to our base of operations, the Central Depot in Twickenham, and is tipped at Richmond Council’s Materials Recovery Facility.

Please click HERE for information of what materials can go into each bag or container.

Please click HERE to find out your collection day for both refuse and recycling