Veolia Environmental Services undertakes refuse collections in Tower Hamlets from over 90,000 domestic properties using a variety of methods which includes Roll On Roll Off containers, bulk containers and the traditional wheelie bins and sacks.

Residents are asked to put their waste out for collection on the edge of their property or in the bulk containers in estates by 7am on collection day.

Other activities include clinical waste collection; bulky items collection and fly-tip clearance.

The target for refuse collection is 88 per 100,000. It should be noted that 80% of the properties in Tower Hamlets are high-rise and serviced by bulk containers. Each bulk container if missed is counted as five missed collections in our calculations agreed with the Council.

Below is a chart showing our updated performance on a monthly basis for 2007.

Please click HERE to find out which day of the week your refuse collection is made, if you have wheeled bins or sacks.

Please click HERE to find out which day of the week your refuse collection is made if you use underground estate refuse containers.